Returns and Cancellation Policy for “amazingorganics.in”:
- Products purchased from amazingorganics.in are non-returnable products.
- Returns or replacements will be accepted only for products that are received damaged or defective.
- We do not offer refunds or exchanges on fragrances where the packaging has been opened or used, due to health reasons.
- The shipping cost is non-refundable for returned, undelivered, unclaimed, or refused packages. Any shipping cost incurred to return the product to us will not be refunded, except in cases of shipping errors made by us.
- The customer will be responsible for covering the shipping cost when returning a product.
RETURN INSTRUCTIONS:
- Damages resulting from neglect, improper usage, or application will not be covered under our returns policy.
- Customers must carefully pack the return items to avoid transit damage. In the event that we receive a damaged product as a return, we may destroy the product upon arrival, and no refund will be issued in such cases.
- Return requests should be made within 5 days of receiving the parcel.
- When returning a product, please ensure to write your Order ID, Full Name, and Email on the return parcel.
Ordering Process:
To place an order with amazingorganics.in, follow these simple steps:
- Add the desired item to your cart.
- Proceed to checkout and provide the shipping address details.
- Complete the payment process.
- After submitting the necessary information, click the "Submit" button to finalize your order.
- You will receive the order details via email and SMS.
Minimum Order Value:
There is no minimum order value!
Order Cancellation:
If you wish to cancel your order, please contact us as soon as possible. Reach out to our customer support via WhatsApp at +916303254690 or email us at amazingorganics.in@gmail.com.
Accepted Payment Methods:
We accept Visa and MasterCard payments on our website. Additionally, we offer Cash on Delivery services within India.
Order Tracking:
Once the product parcel is shipped, we will provide you with a tracking code for your shipment.
Shipping Time:
Depending on your location, it takes 4-8 days for our orders to reach customers within India.
Shipping Cost:
We provide Free Shipping on all orders within India.
Vegan and Cruelty-Free Products:
Account Creation:
To create an account, click on 'Login' in the side menu, then select "Create new Account." Fill out all the necessary information and submit the form. Once your account is confirmed, you will receive a welcome email.
Password Recovery:
If you forget your password, you can change it by clicking the "Forgot Password" button on the login page. Instructions will be sent to your email.