Privacy Policy

Last updated: August 27, 2025

This Privacy Policy describes how amazingorganics.in, operated by Organic Mart (the "Site" or "we"), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting your privacy and complying with India's Digital Personal Data Protection Act (DPDP Act), 2023.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We refer to any information that can uniquely identify an individual as “Personal Information.”

  • Device Information: We collect information about your device, such as your IP address, browser type, and time zone. This is used to ensure the site loads correctly and to optimize your experience.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is essential to fulfill your order, process payments, and communicate with you.

  • Customer Support Information: If you contact our customer support, we collect your name, email address, and phone number to provide you with assistance.

2. How We Use Your Personal Information

We process your personal information only for the specific purposes for which it was collected.

  • To Provide Services: We use your information to process payments, fulfill orders, arrange shipping, manage your account, and provide a customized shopping experience.

  • For Marketing: With your explicit consent, we may send you promotional emails or communications about our products and offers. You can opt out of these at any time.

  • For Security and Fraud Prevention: We use your data to authenticate your account, provide a secure payment and shopping experience, and to detect and prevent fraudulent activity.

  • To Comply with Law: We may use your information to comply with our legal obligations under the Digital Personal Data Protection Act, 2023, and other applicable laws.

3. Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us run our business and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.

  • We share your address and contact information with shipping and courier services to deliver your orders.

  • We may share your Personal Information to comply with applicable laws and regulations, such as in response to a lawful request from a government authority.

4. Your Rights under the DPDP Act

As a data principal under the DPDP Act, you have the right to:

  • Access: Request access to your personal data that we hold.

  • Correction & Erasure: Request the correction or deletion of your personal data.

  • Grievance: Lodge a grievance with us regarding the processing of your personal data
  • To exercise any of these rights, please contact us using the details below.

5. Data Security & Retention

We implement reasonable security safeguards to protect your personal data from unauthorized access, disclosure, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Contact

For any questions about our privacy practices, if you would like to exercise your rights, or if you have a complaint, please contact our data protection officer:

  • Business Name: Organic Mart

  • Address: 17/1, L.B. NAGAR, Hakeemabad Colony, Hyderabad, Rangareddy, Telangana, 500070

  • Email: organicmmart.ind@gmail.com

  • Phone: +916303254690

  • Business Hours: Monday to Friday, 9:00 AM - 5:00 PM IST